I thought I should make the following observations:
When we first decided to have air conditioning installed we selected 3 firms for quoting from the Yellow Pages:
- Dunn & Williams
Wayne arrived as arranged. He measured the area in question, made his recommendations and gave a quote on the spot with the appropriate literature.
- Quote 2
The rep arrived, wandered around for a couple of minutes then advised he would mail a quote. The quote arrived 10 days later virtually giving prices without any pertinent information or literature
- Quote 3
Rep arrived and gave the impression of very little knowledge or interest. He advised that he would send a quote. To date, no quote has been received !!!
A perfect job done with excellent tradesmen. Thank you for a job well done. I will recommend Dunn & Williams to my friends and have already done so.
The most enjoyable, professional and well mannered people. They were a pleasure to have in our shop. Brilliant attitude under very trying circumstances. Excellent! Share your knowledge on service to many other trades people in the Shoalhaven, boy what a change that would make!
Very neat and courteous. Very clean and neat installation of air conditioner. They also cleaned up the mess afterwards. Keep up the good work.
I feel the staff were very clean, they left my house as they had found it and they were very helpful when explaining the air conditioner and the use of the controls. I was very happy with their service. I think the no mess, no fuss was very good.